1. Information on the collection of personal data
(1) In the following, we inform you about the collection of personal data when using our website and the services offered. Personal data is all data that can be referred to you personally, e. g. name, address, e-mail addresses, user behavior.
(2) Colin’s Sash Windows, represented by its Managing Director, Colin Greenslade,
is the Controller pursuant to Art. 4 para. 7 EU Data Protection Basic Regulation (GDPR). You can reach our data protection assistance at firstname.lastname@example.org or our postal address with the addition “Data Protection ”.
2. Your rights
(1) You have the following rights vis-à-vis us with regard to the personal data concerning you:
Right to information,
Right to correction or deletion,
Right to restrict processing,
Right to object to processing,
Right to data transferability.
(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.
3. Collecting personal data
(1) When you contact us by e-mail, chat or via a contact form, the data provided by you (your e-mail address, your name, and telephone number if applicable) will be stored by us in order to answer your questions. We delete the data arising in this connection, after the storage is no longer necessary, or limit the processing if legal storage obligations exist.
(2) When using the website purely for informational purposes, i. e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to guarantee stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (concrete page)
Access status/HTTP status code
the amount of data transferred in each case
Website from which the request comes
Operating system and its interface
Language and version of the browser software.
(3) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. In order to do this, you must normally provide further personal data that we use to provide the respective service and for which the aforementioned data processing principles apply.
(1) In addition to the above-mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in the browser you are using and which provide certain information to the site that places the cookie (here by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the internet offer more user-friendly and effective. This website uses transient and persistent cookies, the extent, and functionality of which are explained below.
a) Transient cookies are automatically deleted when you close your browser. This includes, in particular, the session cookies. They store a so-called session ID, with which different queries of your browser can be assigned to the common session. This means that your computer can be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
b) Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie. You can delete cookies in the security settings of your browser at any time.
c) You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third-party cookies or all cookies. Please note that you may not be able to use all the functions of this website. For example, you would have to log in again for each visit without identifying yourself with cookies.
5. Data processing by third parties
(1) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound to our instructions and are monitored regularly.
(2) Furthermore, we may also pass on your personal data to third parties if we offer campaigns, sweepstakes, contracts or similar services together with our partners. You will receive more detailed information on this by entering your personal data or in the description of the offer.
(3) Insofar as our service providers or partners have their registered office in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
6. Opposition or revocation against the processing of your data
(1) If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation influences the admissibility of the processing of your personal data after you have expressed it to us.
(2) Insofar as we base the processing of your personal data on a balance of interests, you can object to the processing. This is the case if the processing, in particular, is not necessary for the fulfillment of a contract with you, which is illustrated by us in the description of the functions and services. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of a well-founded objection, we will examine the situation and either discontinue or modify the data processing or indicate our compelling reasons worthy of protection on the basis of which we will continue processing.
(3) OF COURSE, YOU CAN OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR ADVERTISING AND DATA ANALYSIS PURPOSES AT ANY TIME. YOU CAN INFORM US ABOUT YOUR ADVERTISING CONTRADICTION UNDER THE FOLLOWING CONTACT DETAILS: COLIN’S SASH WINDOWS, 13 HYDE ROAD, CADDINGTON LU1 4HD, UK, EMAIL: COLIN@COLINSSASHWINDOWS.COM.
7. Use of Google Analytics
(1) This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if you enable IP anonymization on this site, Google will previously shorten your IP address within Member States of the European Union or in other signatory states to the EEA Agreement. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services associated with the use of the website and the Internet to the website operator.
(2) The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.
data by downloading and installing the “Google Analytics Opt-out Browser Add-on” available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en (access 22.05.2018).
(4) We use Google Analytics to analyze and regularly improve the use of our website. We can use the statistics gained to improve our offer and make it more interesting for you as a user. In exceptional cases where personal data is transferred to the United States, Google has been subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework (access 22.05.2018). The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.
(5) Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1)436 1001
8. Integration of YouTube videos
(1) We have included YouTube videos in our online offering, which are stored on http://www.YouTube.com and can be played back directly from our website.
(2) By visiting the website, YouTube will be informed that you have accessed the corresponding subpage of our website. In addition, the data specified in number 3 of this declaration will be transmitted. This is done regardless of whether YouTube provides a user account that you are logged in through, or whether there is no user account. If you are logged in to Google, your data will be directly associated with your account. If you do not want to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as user profiles and uses them for advertising, market research and/or the design of your website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.
(3) Further information on the purpose and scope of data collection and processing by YouTube can be found in the data protection declaration. There you will also find further information on your rights and options for privacy protection: https://policies.google.com/privacy?hl=en&gl=gb (access 22.05.2018). Google also processes your personal data in the United States and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework (access 22.05.2018).
9. Use of Google Adwords Conversion
(1) We use the services of Google Adwords to draw attention to our attractive offers by means of advertising materials (so-called Google Adwords) on external websites. In relation to the advertising campaign data, we can determine how successful the individual advertising measures are. We pursue thereby the interest to show you advertisement, which is of interest for you, to arrange our Website for you more interestingly and to reach a fair calculation of advertising costs.
(2) These advertising media are delivered by Google via so-called “Ad Servers”. For this purpose, we use Ad Server cookies to measure certain parameters for measuring success, such as the insertion of ads or clicks by users. If you access our website via a Google ad, Google Adwords stores a cookie on your PC. These cookies usually lose their validity after 30 days and should not be used to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wants to be addressed) are usually stored as analysis values for this cookie.
(3) These cookies enable Google to recognise your Internet browser. If a user visits certain pages of an Adwords customer’s website and the cookie stored on his or her computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and has been redirected to this page. Each Adwords customer is assigned a different cookie. Cookies cannot be tracked via the websites of Adwords customers.
We ourselves do not collect and process any personal data in these advertising measures. Google merely provides us with statistical evaluations. On the basis of these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of advertising media, in particular, we cannot identify the users on the basis of this information.
(4) Based on the marketing tools used, your browser automatically establishes a direct connection with Google’s server. By integrating AdWords Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an ad by us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out your IP address and save it.
(5) You can prevent participation in this tracking procedure in various ways:
a) by adjusting your browser software accordingly, in particular, the suppression of third-party cookies means that you do not receive ads from third-party providers;
b) by deactivating cookies for conversion tracking by setting your browser to block cookies from the “www.googleadservices.com” domain, https://www.google.co.uk/settings/ads, this setting being deleted when you delete your cookies;
c) by deactivating the interest-based ads of providers that are part of the “About Ads” self-regulatory campaign via the http://optout.aboutads.info/?c=2#!/ link, this setting being deleted when you delete your cookies;
d) by permanently deactivating Firefox, Internet Explorer or Google Chrome in your browsers at https://support.google.com/ads/answer/7395996 (access 22.05.2018). We would like to point out that in this case, you may not be able to use all functions of this offer in full.
(6) The legal basis for the processing of your data is art. 6 para. 1 p. 1 lit. f GDPR. Further information on data protection at Google can be found here (access 22.05.2018): https://policies.google.com/privacy?hl=en and https://services.google.com/sitestats/en.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
10. Use of Facebook Custom Audiences
(1) Furthermore, the website uses the remarketing function “Custom Audiences” of Facebook Inc. (“Facebook”). This allows users of the Site to view interest-based advertisements (“Facebook ads”) on Facebook social networking sites or other websites that also use the process. We are thus pursuing the interest of displaying advertisements that are of interest to you in order to make our website more interesting for you.
(2) Based on the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. By including Facebook Custom Audiences, Facebook receives the information that you have called up the corresponding website of our Internet presence or that you have clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered on Facebook or have not logged in, it is still possible for the provider to find out your IP address and other identifiers and save them.
(3) The deactivation of the “Facebook Custom Audiences” function is possible for logged-in users at https://www.facebook.com/settings/?tab=ads# (access 22.05.2018)
(4) The legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. f GDPR. For more information about data processing on Facebook, please visit https://www.facebook.com/about/privacy (access 22.05.2018).